"outstanding care"

About: University Hospital Of North Tees

Anything else?

I would like to highly commend your staff team including Paramedics, doctor's and staff working in the A and E department. Our company support a lady with learning difficulties and is physically disabled, on Wednesday 29th May my support worker called for a paramedic they arrived before she had even put the phone down to the operator. The feedback i got from my staff was that these paramedics were excellent and gave the utmost care to our client. All the team that night in A and E were so professional and caring and did all they could in supporting our client. Even after disharge at 4,30am the paramedics who brought the client home were fantastic in their care approach and also supported the staff member to put the client into bed making her as comfortable as possible. Please feed back a big thankyou to all involved.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospital Of North Tees

We would like to thank you for your comments, which we will certainly be passing onto the team at accident and emergency. Our staff work very hard to provide the best care possible for our patients and we are glad to hear of the exemplary care you experienced at A&E. Thank you once again for taking the time to leave your comments on NHS choices.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story