"waiting for a MRCP scan"

About: George Eliot Hospital / Gastroenterology

(as the patient),

After being discharged from hospital, I noticed in my discharge papers that I was to have a MRCP scan. Well 8 and a half months later I was still waiting so my husband rang xray and he was told that they had no record of me needing one I had not been referred.

My husband contacted Linda Jebson who is my consultants secretary and she was on the case straight away. This was last week. Three hours later I was contacted and was told to go and have my scan the next day.

What a response! Could not have been quicker if I had gone private. Here was a lady trying her utmost to put right someone else's oversight.

Many thanks Linda. (I just hope that they don't forget the results LOL).

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from George Eliot Hospital

I am sory that your referral was not completed but it was very positive to read of the prompt action taken to address this issue. If you experience any further porblems please contact the secretary or PALS on (024) 7686 5550.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story