"Superb service in A&E"

About: Royal Gwent Hospital / Accident & Emergency

(as the patient),

I injured my shoulder and ankle in a mountain bike accident and visited A/E at about 18. 00. From my booking in with the receptionist through the medical and x ray channel the treatment I received was superb. I was given advice on exercises and follow up treatment. The overhaul time spent there was about two hours.

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Responses

Response from Julian Hayman, Internal Communications Manager, Communications, Aneurin Bevan Health Board

Dear Nutty Biker,

We are thrilled to hear this positive feedback. Thank you for taking the time to let us know about your experience. I have forwarded your compliment to the staff and management at the Royal Gwent Hospital A & E Department.

I hope that you are recovering well from your mountain bike accident.

Best wishes,

Sharon

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