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Care Opinion

My experience=Poor

Posted By ZZ

"My experience=Poor"

About: Arrowe Park Hospital

(as a relative),

Poor communication, terrible supervision of disturbed patients, complete lack of dignity, complete lack of confidentiality. An awful, distressing and depressing experience.

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Responses

Response from Arrowe Park Hospital 10 years ago
Arrowe Park Hospital

Submitted on 28/11/2013 at 11:38
Published on nhs.uk on 05/01/2014 at 22:44

We are very sorry to hear about your experience at Arrowe Park Hospital. Wirral University Teaching Hospital NHS Foundation Trust is committed to the provision of high quality care for all patients, however we realise that there may be times when we do not always get things right. If you would like for us to look into your concerns further, we will need personal details and more information about what happened. If you would like to discuss your concerns further, you can ring the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. PALS can discuss the best way that we can address your concerns.

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