"Nightmare of an appointment resulting in me leaving the Hospital without my ECG"

I attended Gartnavel Royal Hospital in late May 2013 for my Pre-Assessment Appointment, the nurse who took me into the room could not have been any nicer.

I was then informed to go to a ward to see a junior doctor who then sent me back down to the clinic which I was told to have an ECG. On arriving there the clerk of that department was rude and cheeky and was told this could not be carried out. I then went back up to the ward and told the junior doctor this and after she had seen me I was told to go back down that they would take me.

On my arrival back down at the pre-admission clinic I told the nurse (who was different ) to the one that carried out my assessment that I was told to have an ECG. This nurses attitude to me was disgraceful and told me exactly if I wasn't happy to make a complaint. She wasn't caring then she also accused me of being abusive to which I certainly was not, given there was no one to take my complaint I left the hospital without having my ECG. This nurses attitude was terrible and after her making the accusation I was abusive she then said go to hell