"Great orthopaedic/pain relief service"

About: Woodend General Hospital / Elective Orthopaedics

(as the patient),

I received pain killing injections with a local anaesthetic, under X-ray, at Woodend Hospital, Aberdeen. Every member of staff was professional and friendly and explained every part of the procedure, from admission to discharge, clearly.

The porter who took me in a wheelchair to the theatre for the injections asked if I would be sitting or lying flat for this and when I explained the injections would be in my hand, he asked the theatre team if it would be suitable for me to sit, as that was my preference. They readily agreed and being able to sit and watch the procedure was very helpful and relaxing for me.

I commend Mr Lawrie, who delivered the injections and all the staff I met that day.

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Gulli

NHS Grampian is very pleased to receive this poitive feedback which has been forwarded to the service involved. We hope you had a good outcome from your procedure.

Thanks you again for taking the time to provide this feedback.

Kind regards

Linda Oldroyd

Nurse Consultant Patient Safety and Experience

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