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"In-patient hospital experience"

About: Royal Preston Hospital

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Following my surgery I had to wait in recovery for 5 hours. However this wait was made easily bearable by the one-to-one care of the Consultant and her colleagues. Later up on ward 10, the care I received, and the happy atmosphere around was far superior to what I had experienced on ward 10 in September last year. I was particularly impressed by the unhurried care given to very old and feeble patients on the ward. This I found quite touching. My thanks are due to all staff nurses, health care assistants and everyone else; both night and day staff. Many thanks.

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 01/08/2014 at 09:28
Published on Care Opinion at 10:11


Thank you for taking the time to share your experience with us, please be assured that your comments have been shared with the staff in the relevant departments.

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