"Shocking!"

About: Queen's Hospital (Romford)

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My Father was recently admited to a ward, he is very much left to his own devices and ignored by the duty staff not even supplied with enough water. A shocking experience for both patient and family.

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Responses

Response from Queen's Hospital

I am so sorry your father did not receive the highest level of care in our hospital; I was extremely concerned when I read your post. I would be very grateful if you could contact me as soon as possible and provide me with some further information so that I can look into what happened. Please could you contact me through our PALS department? They can be contacted on 01708 435454 or email PALS@bhrhospitals.nhs.uk. I will address any concerns confidentially and appropriately. Yours sincerely Flo Panel-Coates Director of Nursing

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