"Urgent Care 101"

About: Warrington Hospital

Anything else?

I wanted a Dr to visit my daughter (age 34) with a severe Back and abdominal pain we were refused a home visit and advised to come into the out of hours service (not possible) or call an ambulance and call A+E I was furious that said......All the staff were helpful kind encouraging understanding and endeavoured to do all they could within guidelines. I am writing the review because I believe when the Dr called back to check how my daughter was and spoke to her and again to me to access her health risks and to give good professional advice he went over and above duty of care. Well done Dr whomever you are and all the other folks who were involved. You turned an angry customer into a happy one many thanks

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Warrington Hospital

Thank you for your comments - although from your feedback we think this may be for the GP out of hours service, which is partly based at the hospital. We'll make sure the comments are passed on to them on your behalf.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story