"This is an extremely old hospital ..."

About: St Mark's Hospital (Harrow)

(as a relative),

What I liked

This is an extremely old hospital and there is a lot of work going on with ceilings down etc. It appeared to be very clean and the staff were more than helpful. New equipment is being installed and will obviously improve the service and treatment.

My wife had excellent treatment.

What could be improved

The whole building area and out buildings looked like something from the blitz. Very old and very scruffy. Only increased NHS budgets and building programmes can possibly improve the overall situation. This should not,however take away from the excellent staff attention.

Story from NHS Choices

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Response from St Mark's Hospital

Thank you for your positive comments about the excellent treatment your wife received. These have been sent on to our staff as they do appreciate the kind comments people make about the services we provide. The Trust has a range of intiatives in place to improve the environment at St Mark's and Northwick Park Hospitals which includes a refurbishment programme.

If you are happy for us to correspond with you directly about these issues, please contact us by calling 020 8869 2026. Thank you for taking the time to the contact us.

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