"Cancelled.Appointment!!"

About: Royal Cornwall Hospital (Treliske)

Anything else?

I attended my scheduled appointment to be told it had been cancelled and another appointment had been made for me. I have two issues with this, the first being no notification was received, the result of which was a three hour wasted journey costing me £12. The second issue being that despite the error being no fault of my own I was spoken to in a rather rude and abrupt manner.

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Responses

Response from Royal Cornwall Hospital (Treliske)

We do apologise for inconvenience. If you would like to discuss this further, please contact our Patient Advice and Liaison Service on 01872 25 2793.

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