"very disappointed!"

Anything else?

A very close friend of mine was recently admitted following urgent treatment at the QE Hospital for a brain aneurysm and subsequent stroke in March this year. She was actually having better physio and therapy at Solihull Hosp where she was transferred after leaving critical care at the QE(where her treatment was excellent). Her recovery has been excellent so far and she is walking unaided, but since being admitted to MHH, she has become very frustrated and 'fed up' at the apparent lack of therapy/treatment. She has been shouted at across the ward by some nurses, which is unacceptable. It seems this hospital needs to urgently get its house in order!

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Response from Moseley Hall Hospital

Your feedback has been passed to Matron and the Head of In Patient Services for investigation and appropriate action. If you would like to speak to someone about your friend's experience please contact the Customer Services Team on 0800 917 2855 or Alison Last, Associate Director of Patient Experience on 0121 466 7128

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