"My mother was critically ill. ..."

About: Northwick Park Hospital

(as a relative),

What I liked

My mother was critically ill. A&E was excellent, nurses very calm and helpful.

Nurses on the ward were excellent, no complaints with standard of care, cleanliness or helpfulness. Nothing was too much trouble, and her passing was as good as anyone could have wished for under the circumstances.

What could be improved

Only problem was with the reg who needed me to convince him to set up a syringe pump for her. Educate all surgical staff in palliative care and the Liverpool Gold Standard, Care of the Dying Pathway.

Story from NHS Choices

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Response from Northwick Park Hospital

Thank you for your comments which will be passed onto the relevant department.

Your comments are important to us. If you are happy for us to correspond with you directly about these issues, please contact us by calling 020 8869 2026. If you do not wish to contact us, please be assured that we will still pass your comments onto the relevant manager so that they can initiate an investigation.

Thank you for taking the time to the contact The North West London Hospitals NHS Trust.

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