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wonderful care

Story from nhs.uk

"wonderful care"

About: North Tyneside General Hospital

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I underwent a high tibial osteotomy in early May this year. I have nothing but praise for the entire staff at the hospital, especially those in Ward 8, and the associated staff (catering, cleaning, X ray, porters, oh too many to mention etc). The care was superb and professional; nothing was too much bother and I have absolute admiration for the way I was cared for. When you are in hospital it can make you feel very vulnerable if you're not feeling too good but everyone went out of their way to make you relax and get better.. This was also the opinion of all of the other patients in my room. Please pass on my thanks to all the staff at the hospital. They deserve recognition. Standards are very high and I would not worry about being admitted in the future. Thank you! Kathleen

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Response from North Tyneside General Hospital 10 years ago
North Tyneside General Hospital

Submitted on 28/05/2013 at 10:02
Published on nhs.uk on 29/05/2013 at 03:15

Dear Kathleen Thank you for taking the time to let us know how appreciative you are for the care you received recently at North Tyneside General Hospital. It is particularly pleasing to hear that you experienced the same high level of care and attention for all the staff you came across. We know that our staff are at the heart of the experience our patients have when they are with us and we always strive for this to be a very positive experience. It is good to know those expectations are being met. I will ensure that your kind comments are passed on to all those concerned with your care. Thank you once again for getting in touch. I wish you all the best and a speedy recovery Annie Annie Laverty, Director of Patient Experience

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