"TENDER LOVING CARE (TLC)"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

Anything else?

Over the past six weeks my mother in law has been in the Princes Unit. She was unco-operative and difficult throughout and feisty which was her way; she loved her family but never liked the rest of the world and boy didn't she let them all know. We watched and listened first hand at the constant care, understanding, patience, attention which was administered to her and also to other patients who when coming round from operations and on another planet prove difficult but not for this fabulous team; there was a constant stream of nurses/doctors/auxilliary staff which blew us away with their kindness and it was so natural as at times they were not aware we were still sitting with Mum but we heard their kindness and attention and how the team work together is commendable. Mum is now ready to say goodbye but thanks to the team it is in comfort and in her own unique way even she knew she was in the best hands. Hugs to all at the Princes Unit; too many to mention. Best Wishes Karen, Trevor and Peter x

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Elizabeth I I Hospital

What a heart-warming account of your family's experience of your mother's care on our Princes Wing at the QEII. Since being created about two years ago, the team has gone from strength-to-strength in terms of the quality of care provided to people like your mother. We're sure that they will delighted to read how appreciative you are of the care and support they provide to their patients and through us, no doubt would also like to wish you and your mother well for the future.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story