"A&E Services at Weston super Mare"

About: Weston General Hospital

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I took my daughter in law to A&E the GP clinic said we couldn't go to them as she was coughing up blood, she also had wrong with her swollen glands, sore throat she had lost her voice and coughing so badly that she kept getting out of breath and seemed struggling at times. so we went straight to the A&E department where we sat for just under 3 hours not even seen by a triage nurse to then go back to the receptionist and they say that its still another 2 hours wait. this is absolutely disgusting. surely there has to be a time limit that people have to wait. this is disgusting she is in so much pain.......

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Response from Weston General Hospital

We are sorry to learn that you have not had a positive experience at Weston General Hospital. We are always seeking to learn from patient experiences and would therefore urge you to share these directly with us. Should you wish to discuss your experience further we would be happy to address any specific concerns or queries you may have and discuss how we could improve the service here, our email is wnt-tr.PALS@nhs.net.

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