"lack of courtesy when phoning"
About: Stepping Hill Hospital Stepping Hill Hospital Stockport SK2 7JE
my sister in law was admitted over a week ago and on my first visit it took me nearly half an hour to find her ward [E3] lack of signing and nobody around to ask. It took 7 mns to buzz me into the ward. When I rang some days later to enquire how she was the person on the ward phone answered with yes & no with very little interest in their voice and stated they had just come on so had to go. They made me feel like a nuisance for ringing. Not a good start for me.