"Surgi Centre Chase Farm Hospital"

About: Chase Farm Hospital

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This week I was admitted to the Surgi Centre for hip revision surgery. On my arrival I was greeted and shown to the ward and told at each stage what would be happening during my stay. Every member of staff could not have been more friendly and efficient. My family were also impressed during their visits and also when ringing in to the centre to find out how I was, nothing was too much trouble. I am home now and physio has been arranged by the hospital. To all in the Surgi Centre, you are true professionals and I cannot thank you enough.

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Response from Chase Farm Hospital

As an organisation we are committed from learning from specific issues and from any mistakes we have made. Hearing about where we can do better helps us to pinpoint where exactly to make improvements to the service we provide. The Trust is pleased that you had a positive experience whilst using our services and will ensure your feedback is directed to the appropriate manager to disseminate to their staff

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