"A visit to the A&E"

About: Colchester General Hospital

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I attended the A & E after collapsing at work. I was a bit apprehensive due to negative reports I have heard about Colchester General Hospital. The treatment I was given by the ambulance crew was excellent. Once at the hospital I was seen to very quickly. The staff there were very friendly and efficient & appeared happy in their work. . The standard of cleanliness appeared to be very good. There was a little confussion about me staying or being discharged. I could see this could have caused slight distress to some people but I realise Doctors have different opinions. I was in no doubt my welfare was their priority. Overall a very good experience.

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

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