"A & E reception"

About: Sunderland Royal Hospital

Anything else?

The A & E reception staff were incredibly rude and should not be in a public facing role. They refused to listen (due to the injury sitting and standing was not acceptable) and said "you are just like everyone else, sit down and wait to be seen by a nurse".

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Response from Sunderland Royal Hospital

Thank you for your comment, we take all allegations of unprofessionality most very seriously and thjis has been passed on to the relevant manager for further investigation. If you would like us to respond to you directly regarding this or take further details, please contact corporate.affairs@chsft.nhs.uk

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