"13 weeks to get an appointment"
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by Millianne
The alleged waiting time to get an appointment for any service is 13 weeks. This has now become the default and norm. I waited 14 weeks last year for physiotherapy and this year, I am now waiting 10 weeks for orthotics. A lot can go wrong whilst waiting and there dose not seem to be any urgency either by hospitals or GPs at this rotten service. Hospitals aren't bothered because they can always fall back on the 13 weeks guide line and Gps, once they have referred, don't bother to chase.
This 13 weeks wait is unacceptable especially for services which can have a positive outcome for patients. PALS are taking phone messages for orthotics at Mayday hospital because of lack of staff. One person is off sick so are there only two people working in that department?