"Private patient experience for major surgery"

Anything else?

I decided to access the BMI Meriden as a private patient as I was in pain and was frustrated by the lack of NHS care I felt I was getting. My treatment was then instant with options given to me. I found this very sad in one way because this is what I (and others) should have been offered anyway as I pay into the NHS - but I was given a choice of surgery dates with one I opted for being the following working day after initial consultation. I was very pleased with my care at BMI Meriden; overall feeling that my care safety and welfare needs were met. Visiting for relatives was easy. The food was good. The single rooms were good. I felt I was safe there.

The only things that I felt could be improved upon were more staff at night and those staff working night shifts trying to keep noise to a minimum; as people or equipment was moved along corridors it was a bit disturbing at times.

Overall - a good experience with the patient put first. Things were task orientated at times, but not to the disrespect or detriment of the patient but to the efficency of care.