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"Admission management"

About: Yeovil District Hospital

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Felt like a game of pass the parcel when I came in for recent operation. Ward closed, no- one seemed to have same info on where I was being either operated on or which ward afterwards! Extremely stressful and I only hope they learn from my complaint and no-one else is treated like that.

Nurses and doctors were excellent although specialist nurses were not available in the ward I ended up in and consequently had little or no relevent info given to me on discharge - in fact info on removal of clips was totally wrong but fortunately picked up by district nurse!

My treatment up to point of admission was excellent - what a pity that this was let down so badly by whoever was playing 'pass the patient'.

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Responses

Response from Yeovil District Hospital 10 years ago
Yeovil District Hospital
Submitted on 15/05/2013 at 13:55
Published on nhs.uk on 16/05/2013 at 03:15


We were very sorry to read your comments. If you would like to discuss your concerns with our complaints manager please do not hesitate to contact her on 01935 385216.

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