"Admission management"

About: Yeovil District Hospital

Anything else?

Felt like a game of pass the parcel when I came in for recent operation. Ward closed, no- one seemed to have same info on where I was being either operated on or which ward afterwards! Extremely stressful and I only hope they learn from my complaint and no-one else is treated like that.

Nurses and doctors were excellent although specialist nurses were not available in the ward I ended up in and consequently had little or no relevent info given to me on discharge - in fact info on removal of clips was totally wrong but fortunately picked up by district nurse!

My treatment up to point of admission was excellent - what a pity that this was let down so badly by whoever was playing 'pass the patient'.

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Responses

Response from Yeovil District Hospital

We were very sorry to read your comments. If you would like to discuss your concerns with our complaints manager please do not hesitate to contact her on 01935 385216.

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