"Bladder infection."

About: Princess Royal Hospital (Haywards Heath)

Anything else?

On the 9th of April I came to the Princess Royal for a 2:30 appointment for a Flexible Cystoscopy examination at Cuckfield Ward. I was seen with out delay, and the staff were helpful, and considerate.

I followed the advice I was given, to drink plenty.

However with in just under 36 hours of getting home, I was getting pains in my kidneys, pain when urinating, and blood in my urine. This meant a late night visit to the out of hours doctor, were he confirmed that I had a bladder infection. The result of this is that I’ve had a very unpleasant time trying to deal with this infection, with three different antibiotics, and a lot of pain discomfort and stress, for the best part of a month.

While I realise that there will always be a risk with any invasive procedure, I would hope that every effort is being made to prevent the risk of infection happening.

Having to go through this again would seriously discourage me form having any further checkups.

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Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient Experience Team

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