"dementia badly handled"

About: Queen's Medical Centre

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We have unfortunately had to use this hospital for sick close relatives numerous times during the last year.

My father unlawful was first ,unfortunately he has since passed away with terminal cancer.Whilst he was on one of the c ward's which I believe was a diabetic ward there were quite a few patients who were suffering from dementia on there.They were not being efficiently dealt with and my father unlaw who only had weeks to live got urinated on,man handled by a dementia patient and had his possessions taken by another one.My father unlaw spent his time on the ward very afraid and unhappy.He was asking for more than two weeks if he could have his hair washed which didn't happen until my husband asked for him,turns out they have special caps that sort it out in no time so why couldnt it have been done sooner!.When my father unlaw complained about the patients with dementia keeping assaulting him and so on he was told by a nurse that he should have more understanding!!.

Unfortunately our bad luck didn't finish there,my step mother has unfortunately been diagnosed with dementia,and is currently on ward b47 at first we were pleased because it is an actual ward for dementia however my step mum managed to escape from the hospital with in less than 24 hours and was found wondering along Mansfield rd in Arnold by my uncle.So you can imagine our horror when she managed to escape again yesterday morning and was found in Toton.The ward is locked and you have to be buzzed in and out,it wasn't visiting time so it had to be a member of staff that let her out! .I call that severe neglect on the hospitals part,I wouldnt trust them to look after a goldfish!.

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Responses

Response from Queen's Medical Centre

I am extremely concerned to hear of the experience of you and your loved one. I would like to meet with you so we can fully investigate your concerns. If this is agreeable with you, might I ask you to contact me directly on 0115 9691169 ext or via email at Caron.swinscoe@nuh.nhs.uk

Caron Swinscoe – Deputy Director of Nursing

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