"walk in xray"

About: Royal Free Hospital

Anything else?

Walked in to the x ray dept and signed in to receive a number. Number called and went to the reception desk. Unfortunately my GP had forgotten to sign my form but the receptionist took control faxed through to my GP for another signed form. This took about 30 mins but I was kept informed throughout that time.The automated system worked very well BUT the only problem was when the nusing assistant came to call out your name to take you to the correct xray area. They stood at the entrance and whispered out your name.Why couldn't the use a tannoy system?With the automated system calling out information and the general noise from the patients and reception desk it was very difficult to hear ones name.

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Response from Royal Free Hospital

Thank you for taking the time out to give us feedback, we will pass this onto the X-Ray department.

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