"Outpatients Care."

About: Frimley Park Hospital (Frimley)

Anything else?

Firstly I attended the out of hour Dr.'s at Frimey Park. Went with a severe headache, was then told by the Dr. I probably was suffering from pulmonary fibrosis or perhaps lung cancer - so unprofessional!! I then had an appointment at the aldershot Thoracic clinic. The first thing the registrar said that I was Polish and it was said I could'nt speak English - obviously did'nt read any notes about me. That was on 18th March. have had blood test, ct. scan and a lung function test since then. Was told by these departments to ring the clinic for results. Have now rang them 5 times in the last 3 weeks. Told by the secretary that someone will ring me back. So far have no results and it is May 12th. So I think my review of the hospital so far is very poor. I hope that I or any member of my family will have to attend the hospital again as I don't know if we would survive a serious illness.

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Responses

Response from Frimley Park Hospital

Dear Angela.

Thank you for bringing this matter to our attention. We are very sorry that you have not been able to get your test results, especially as it must be a worrying time for you. Please could you contact our PALS department as a matter of urgency on 01276 604336. They will take some details so they can get this sorted out for you as quickly as possible.

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