"Good in parts"
About: Hull Royal Infirmary Hull Royal Infirmary Hull HU3 2JZ
Father was admitted to Hull Royal in the evening of Saturday so we appreciated that it could be busy. The ambulance arrived quickly and the team were superb. 'Hats off' to the driver for a smooth ride to the hospital. Initial procedures at the hospital took place and the doctor who saw my father was excellent in telling us what he was doing and what he recommended needed to take place (an x ray) and was also considerate and polite. After the x ray the same doctor returned promptly and told us what the x ray showed and what he thought should take place from then on. The additional measures were a dressing for a wound sustained in the fall and that we needed to ensure my father took paracetamol to ease the condition.
Thereafter there was a considerable delay waiting to have the wound treated. We are not talking about a deep wound here or one requiring stitches. When it was finally done after a short sharp discussion with a member of the nursing staff it took five minutes to complete. It was not that the nursing staff were being obdurate or that they didn't care they were just badly organised. Surely prompt treatment after the results would have freed up a bed , reduced congestion in the corridor and allowed me to write a glowing testimonial. As it is I find it difficult to recommend 'Friends and Relatives' about the A & E department until the organisers of the nursing staff realise that they are dealing with people not widgets.