"3 visits to the EPU at the Hallamshire"

About: Royal Hallamshire Hospital / Gynaecology

(as the patient),

Just wanted to say thank you to the staff at the EPU at the Hallamshire for all their support over the last 2 years.

Early pregnancy is terrifying when things go wrong, and my husband and I felt so confused and vulnerable when we came in the process of losing our first pregnancy. Their sensitivity has meant a lot to us, and I appreciated the information we were given (verbally and in booklets, as well the invitation to support clinics), and the time we were given to absorb the information and make our decisions.

One of your staff members (sorry I can't remember her name) was meant to be on a training course the day we came back for the second tablet and wasn't in uniform. But I had miscarried naturally at home that night, and she stayed around to do the scan so that we wouldn't have to wait for someone else to become available. I appreciated that so much, along with the hug for both my husband and me. That personal contact and slight ignoring of policy meant the world to us.

We were equally supported through miscarriage number 2. Then late last year, it was an absolute delight to come back for an early referral to find out that all was fine with this pregnancy (I'm now 26 weeks along). It meant so much to see the same staff, who remembered supporting us previously, and who very quickly gave us the positive news during the scan rather than waiting while they took measurements.

These experiences will stay with us forever, and you helped turned something negative into an experience where we were touched by warmth and humanity. I don't know how you do the job you do, but I'm very pleased that you do. Thank you!

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Sheffield Teaching Hospitals NHS Foundation Trust

Dear jane27705

Thank you for taking the time to pass on your kind words of praise regarding the Early Pregnancy services at Sheffield Teaching Hospitals NHS Foundation Trust.

Positive feedback is always very welcome and encouraging for staff who always strive to provide a high standard of care for patients. I will ensure that your comments are passed on to the relevant members of staff and their managers.

Thank you once again and I hope you continue to enjoy good health through your pregnancy.

Response from Ruth Bender Atik, National Director, The Miscarriage Association

I wonder whether any of the Hallamshire team read the very moving and thoughtful article in Saturday's Guardian, reflecting on the experiences and feelings of staff as well as patients in the ultrasound room: www.guardian.co.uk/lifeandstyle/2013/may/11/letter-to-lady-in-ultrasound-room.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story