"with thanks to the endoscopy unit"

About: Wansbeck Hospital

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I atteneded the endoscopy unit for an OGD. It is not the first time I have attended the unit and I can only compliment all the staff from ward clerk, nurses, HCA, to the doctor for all their care and attention. They maintained exemplinary levels of privacy and dignity in a difficult situation at all times. The service was quick and efficient without the feeling of being on a production line. As a nurse I know the high standards set in todays health climate and I would like to say to everyone on that unit that they surpass those expectations. Once again many thanks to everyone involved in my care.

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Response from Wansbeck Hospital

Dear Alison,

Many thanks for your lovely note outlining just how happy you were with the care received from the endoscopy team at Wansbeck. It was very kind of you to get in touch.

I am delighted we managed to surpass your expectations as both a patient and a nurse – your endorsement will mean a great deal to the team when I pass it on.

With kind regards and thanks,

Annie

Annie Laverty – Director of Patient Experience.

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