"My experience of St Richards couldn't ..."

About: St Richard's Hospital

(as the patient),

What I liked

My experience of St Richards couldn't have been better!

My son was born in the maternity unit and i received the best of care - even though the staff were stretched to the maximum they were very caring to both myself and my son.

I have since used the A&E department were my son was seen by a nurse and then a doctor within 20 minutes his care was excellent and i was kept informed of his care by the staff at all times - my son was seen treated and was able to come home - we are so lucky to have a hospital like St Richards - I previously lived in London and you couldn't compare the service we have here with there - they have filthy hospitals, you wait for ages for an appointment - i know which hospital i would choose if i needed one - well done St Richards and thankyou.

What could be improved

Nothing really - Maternity unit is being decorated,and modernised this needed doing badly - more help in maternity would help - perhapss some of the car parking money could give better facilities in the maternity unit - (ie) better vending machines.

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Responses

Response from St Richard's Hospital

The Trust is pleased to read that you had a good experience at St Richards Hospital and were satisfied with the service that we provided. Thank you for taking the trouble to post a comment, this is much appreciated. Your comments will be passed on to the department and staff involved. We would like to let you know that any money generated from income from the car park is used to improve facilities but thank you for your suggestion.

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