"Accident & Emergency Department - Colchester..."

Anything else?

I must say that I was very, very angry and frustrated at the treatment I received last night (07.05.13) into this morning (08.05.13). I arrived at the A & E at approx 9.20pm to be told that, although the notice board stated a 3 hour wait, in was in fact more like 4 - 5. On a Tuesday night!! I waitde for over 1 and a half hours before I was seen by one nurse who assessed the situation and asked me to wait out in the waiting room for a doctor to see me. Another hour and a half later and I was seen by a Doctor who told me I needed a Tetanus injection and a small dressing on my wound, and again asked me to go back out to the waiting rooom. After a further hour and a half I had to speak to the Receptionist to ask her when I would be seen again. She spoke to another Doctor who did not know anything about me. Finally the first nurse I saw came out and stated that the Doctor had put my form in the wrong tray and as such it was assumed that I had been treated and gone home. He took me through to dress my wound and to give me the Tetanus injection which took all of two minutes. All in all I spent five hours in the waiting room which I think is totally disgusting. Everybody around me had been and gone but I was stuck there all that time.

I finally arrive back home in Clacton at 3am, very tired, frustrated and extremely annoyed with the lack of concern I received, and at the shoddy attitude of the Doctor.