"Bellhouse Drayson Ward - Paediatrics"
About: John Radcliffe Hospital John Radcliffe Hospital Oxford OX3 9DU
Last week my 19 month old son was admitted unexpectedly with a concern over a virus. It was tremendously worrying and made a little worse by the fact that we have a four week old baby meaning his mum couldnt stay over with him, which she would have preferred. I went with him and arrived at 9.30pm. The nurse who looked after us was immediately very caring, practical and reassuring. He put both my son and I at ease, and took great care to explain what would be happening that evening. The doctor that came to take bloods at 12midnight was also tremendously down to earth, caring, and practical. She shared her own experiences as a parent as well as a professional which I thought was a great touch.
Within minutes of arrival I had no doubts whatsoever about handing my son over to their care and I had a great sense that we were in the right place.
Throughout the night I heard other staff attending to children on our ward who didnt have parents with them and I found the love and attention they gave extremely touching.
All ended well and we were able to come home the following day again with a very clear explanation of what was happening, and the reassurance of being able to get back in touch with any concerns.
This is the third time we have used the JR. Two births and now this. Without exception we have been hugely impressed by the professionalism and sheer commitment of all of those we have come into contact with.
I've never lost faith in the NHS anyway, but I hope that all those who have cared for us are rightly proud of what they do, and are aware of just how grateful the vast majority of us are.