"Make sure the ward treats the whole body"

About: King George Hospital

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KGH is always very good in the years my mum has been with them. mum went in with blockage in her intestine, in the month she was in hospital they had took her off her blood pressure pills. they had all her records mum ended up with excess fluid from her feet upto her heart and lungs. mums suffers from heart and kidney failure. I told the nurses that mum needed extra furosemide to reduce the fluid. told the nurses and doctors that she should never have been taken off her blood pressure pills because she has heart failure.the nurse taking her blood pressure said mums pressure was up and down I said she should be on blood blood pressure pills, she said was supprised I said read her records.I contacted mums CHD nurse that visits at home, he contacted the heart failure nurse at KGH and she went down to mums ward (Gentina Ward) and got mum back on blood pressure tablets, oxygen and increase of furosemide I do not think my mum would be hear today as the patients in the ward said they thought mum was going. mums fluid decreased but they discharged her too early 15 days later she is still home but still very ill. when mum was discharged, I argued with the head nurse and stated that I wanted to see a doctor as mum was not well enough to be discharged, most of the ward was discharged late at night because there was only two nurses looking after 30 patients. make sure the hospital treats the whole body not just what you go in for.

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Response from King George Hospital

Thank you for sharing your Mum’s experience and you are absolutely right that the hospital should treat the whole body, and not just a single medical complaint. I’m concerned to hear about the issues with your Mum’s blood pressure pills and fluid retention. However, I can’t comment on what happened without more details and to look through her records. Would you be able to contact us through PALS on 01708 435454 or email PALS@bhrhospitals.nhs.uk so that we can do this? I’d also be happy to discuss your concerns that she was too ill for discharge, the doctor’s review before her discharge and whether there was extra help in place to meet her care needs before she went home. Best wishes Flo Panel-Coates Director of Nursing

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