"Urgent care"

Anything else?

I was sent by my GP to this department and am afraid if this was a business I would be reporting it under the trades description act. Urgent was certainly not the case. It was 3 hours before I saw the triage nurse and almost 6 hours before seeing a doctor. My auntie went home at 11p.m. leaving me there sat in waiting area. My daughter came with some things for me at midnight and I was still sat there, from 1p.m. Eventually they found me a bed, it was freezing in the room as they opened it after it had been deep cleansed. Then just as I was settled I was moved at about 12.30 to a ward.

Thankfully my condition wasn't as bad as first thought and I was discharged the next day, they mixed up all my medication and I was without my diabetic medication for the whole time, so was in a bad way when I got home.

They can't say they were busy, just very very disorganised, and one poor nurse seemed to be running round doing everything whilst others were doing nothing.

I told my GP not to send me there again, I would have hated it not to have been urgent, maybe it would have been another seven hours before being seen.

Not impressed at all.