"Reduction of my dislocated hip"

About: Basildon University Hospital

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Last saturday I dislocated my new Hip replacement. The pain was excruciating beyond description. The ambulance crew gave me good care and pain relief and this continued when I was handed over to the staff in AE.

The nursing staff organised for e to go directly for Xray - once the dislocation was diagnosed the AE Consultant came and explained exactly what he wanted to do and ensured that I was happy with his plan. His manner was a perfect mix of professionalism and humour.

He successfully relocated my hip under sedation and then the nursing staff took really good care of me until I was able to come home. Even making me toast as the available sandwiches looked so unappetising!!

The dislocation was undoubtedly the worse event of my life but the personal care I received in Basildon AE department truly helped. Thank you all.

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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