"Poor service on bank holiday weekends"

About: Basingstoke and North Hampshire Hospital

Anything else?

I had to visit A&E North Hampshire Hospital on a bank holiday weekend. I was in extreme pain. I queued, then queued again, only to be asked to go to a different - this time private clinic, because they did not supply the service and treatment I needed. I was treated like a number and it was obvious that the staff did not even want to help or to listen even.

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Response from Basingstoke and North Hampshire Hospital

Thank you for posting your comment, and I’m sorry that your wife’s experience has not been to the high standard we aim to provide.

We are obviously concerned by your feedback and would like to discuss this with you. Please contact our Customer Care team on 01962 825758, or email pals@hhft.nhs.uk.

Thank you

Mary Edwards, Chief Executive

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