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Specialist Politness

Story from nhs.uk

"Specialist Politness"

About: Southlands Hospital

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I found the dermatologist I was booked to see wasn,t the one I ended up with and instead had some arrogant youngster showing off in front of the nurses who I found to be very polite and understanding, but I left the department feeling very humiliated as the reason for my visit was to get an opinion for my surgery nurse who had been treating my legs since December and who sent a letter to this affect which at the time wasn,t even looked at. These specialists need to understand if they didn't have patients - They wouldn't have jobs. Maybe my age 77years is something to do with it.

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Responses

Response from Southlands Hospital 10 years ago
Southlands Hospital

Submitted on 02/08/2013 at 09:11
Published on nhs.uk on 03/08/2013 at 04:00

Thank you for taking the time to comment on your experience of Southlands Hospital. We aim to provide the highest standards of care every time for every patient, so we are disappointed to hear that we did not achieve this for you. The NHS Choices website is anonymous, and your contact details are not shared directly with the Trust. If you would like us to look into the specific nature of the issues you encountered at the hospital we would encourage you to contact the Trust directly to tell us about them. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01903 285032 Or emailing us at PALSWorthing@wsht.nhs.uk

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