"Wonderful day unit"

About: Royal Orthopaedic Hospital

Anything else?

I went to the day unit to have a foot operation. The nursing staff were very friendly and the nurse that took care of me was lovely. I also had a student nurse watch my op and do other minor things for me, she was lovely and very confident.

I felt at ease and the atmosphere was like that of family, everyone worked well as a team and knew how to help each other .

The ward was clean and the staff were always cleaning their hands.

My consultant did a fantastic job and before I forget the anethsatist was also good and put me at ease.

Overall I had a wonderful and satisfying experience .

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Response from Lisa Kealey, Public and Patient Relations Manager, Patient Experience Team, Royal Orthopaedic Hospital NHS Foundation Trust

Thank you for your kind comments and I am pleased that you had such a good experience of our services. These comments will be shared with staff.

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Response from Royal Orthopaedic Hospital

First of all I would like to apologise for the time it has taken for us to be able to respond to your post however I can confirm that all feedback was read and shared with our teams as all comments and thoughts are very gratefully received. I would like to wish you well and thank you for your kind words on your experiences at the Royal Orthopaedic Hospital. best wishes Claire Williams, Patient Relations Manager

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