"Excellent Children's A&E"

About: Royal Berkshire Hospital

Anything else?

I attended the children's A&E department after my 2 year old son had fallen and hurt his foot. The department was clean with plenty of toys and books to entertain children and a vending machine which sold some healthy snacks which we were very grateful for. Despite the department being very busy we were in and out in under 2.5 hours which included a wait for an x-ray. Whilst obviously busy the staff were incredibly caring and professional and took the time to ensure that that I understood what I was being told. I was very impressed with the overall experience.

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Responses

Response from Royal Berkshire Hospital

Thank you for taking the time to let us know how we did. We are pleased that you had a positive experience in our department. The Matron for the area will ensure that your feedback is passed on to the relevant staff.

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