"Admission to hospital"

About: St James's University Hospital

Anything else?

My husband became ill on Sunday and by the evening was quite unwell. Unsure what to do I rang our GP's surgery for an out of hours number. I was told to ring 111 and when I did I was advised to take my husband to the nearest A&E. I took him to St. James and within minutes he was wired up to an ECG machine, and he was found not to be having a heart attack. We were then talked through what would happen next and the staff handled everything with calm effiency even though there were patients who would try the patience of a saint. Blood tests were taken and when we saw the doctor he ordered a chest x-ray. When all the results were ready my husband was told that he would need to be admitted to a ward for treatment.

I would like to pass on my thanks to all concerned and commend everybody on their sterling work.

I think the public do the A&E services an injustice as they do any amazing job.

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Responses

Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Anonymous

Thank you for your feedback on your experience of A&E at St James's Hospital. We apologise for the delay in acknowledging your comments and would like to confirm that your feedback has been passed on to the A&E department.

Thank you once again for taking the time to post your comments.

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