"excellent care"

About: Rotherham Hospital

Anything else?

My mum was admitted 10th April 2013 through A&E had surgery and admitted to ICU but sadly died on the 11th April 2013

The care she received throughout was exceptional from A&E staff,Surgeon,Anaesthetist and ICU nurses they all worked very hard to save mum and they all showed compassion,dignity commitment and support not only to mum but to myself and family members.

I will be eternally grateful for the NHS especially RGH.

Many Thanks

Jane C

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Responses

Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust

Dear Jane

Thank you for contacting us through NHS Choices to inform us of the exceptional care which your mother received during her time in the hospital and that you feel that your mother, yourself and your family members were supported and shown compassion and dignity in this difficult time. We will ensure that staff are informed of your kind comments.

Please accept our sincere condolences on the loss of your Mother.

With best wishes,

Kerry

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Response from Rotherham Hospital

Dear Jane Thank you for contacting us through NHS Choices to inform us of the exceptional care which your mother received during her time in the hospital and that you feel that your mother, yourself and your family members were supported and shown compassion and dignity in this difficult time. We will ensure that staff are informed of your kind comments. Please accept our sincere condolences on the loss of your Mother. With best wishes, Kerry Please accept our sincere apologies for the significant delay in your receipt of our response. This response to your comment was published via the Patient Opinion website (www.patientopinion.org.uk) on 15/05/13. However, certain factors within the responses process have recently become known to us and subsequently highlighted that our response has not been received by you. Please be assured that the appropriate actions have been taken to ensure this does not happen again in future.

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