"Never experienced such excellent customer service"
About: Royal Free Hospital Royal Free Hospital London NW3 2QG
Posted by Chris
I am a patient and arrived at the hospital early for an sppointment. I went down to the canteen for a coffee and breakfast and was greeted by an assistant with a big cheerful smile and a warm welcome . It proves to me the staff are really motivated from top to bottom.
I was feeling sad as my friend had died last night, but this girls friendly , warm greeting made me feel uplifted. I am used to excellent service from my clinical team but this seemed so genuine. Keep up the good work all of you