"Has anyone who decides ever actually ..."

About: Queen Elizabeth The Queen Mother Hospital

(as a relative),

What could be improved

Has anyone who decides ever actually tried getting through your phone system. It might be "all singing all dancing" but frankly it is more as if it were designed to STOP people talking to healthcare professionals, rather than improve access.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››