"Accident and emergency at North Durham"
About: NHS 111 NHS 111 The James Cook University Hospital / Cardiology The James Cook University Hospital Cardiology TS4 3BW University Hospital Of North Durham / Accident and emergency University Hospital Of North Durham Accident and emergency Durham DH1 5TW
Posted by AlT (as ),
Had bad pains across back under right arm and up into left side of neck. Wife rang 111 and was advised to get emergency ambulance, as we live 2min from hospital we elected to drive straight there. We were informed to say that I was on an 8 min ambulance at the front desk.
On arrival at Durham University Hospital it was bedlam (what has happened to our A&E?).
I went and told the front desk what 111 had said. I saw triage within ten mins and was told I needed a ECG and would be called. I sat in agony for over 2 hrs before I was called. I had a ECG and then promptly crashed.
I was rushed to James Cook for an angioplasty which has saved my life. I cannot thank the staff who have helped me enough but I am appalled at A&E procedure. It was obvious from the the start that it could not cope with the amount of patients, due to it being a bank holiday but that it is not an excuse, it is time that our hospitals and NHS procedure is overhauled.
At James Cook it was obvious there was not enough beds and this seems to a general problem across the NHS. I have read about problems at A&E but now have experienced it. Again I reiterate that I have no problem with the staff and the way I was cared for after the event.