"Very reassured and happy throughout."

About: Stafford Hospital Telford referral and quality service (TRAQS)

(as a service user),

Excellent service provided from GP - referral through TRAQs right up to day care hospitalisation at Stafford Hospital.

Very reassured and happy throughout.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your comments regarding your recent referral.

TRAQS is a relatively new service so it is all the more reassuring to read such positive comments. We are pleased that the process from GP, through TRAQS to your hospital appointment proved to be so prompt and successful.

Thank you again for your feedback.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear "Ashore510"

Thank you for taking the time to provide us with your support. I am delighted that your experience of our hospital is so positive. Your support really does make a difference to our staff who are working very hard to make a difference to the patients in their care.

Kind Regards

Angela Grocott

Head of Patient Experience

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