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The care received from staff at children's A&E

Posted By Annieash

"The care received from staff at children's A&E"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Paediatrics

(as a parent/guardian),

When me and my son arrived at A&E QMC we were seen very quickly and the assessment of his injury was done within 10 minutes.

The staff were professional and caring especially the nurse who put the plaster cast on his arm. She put him at ease and treated him as a young adult along with keeping me - mum, informed and reassured.

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Responses

Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust 10 years ago
Jessica Haggett
Patient Experience Officer, Communications,
Nottingham University Hospitals Trust

Submitted on 09/05/2013 at 16:58
Published on Care Opinion at 19:53

picture of Jessica Haggett

Thanks for sharing such lovely feedback. It’s important to us that we let our colleagues know when we get things right, as well as when there is room for improvement.

I will share your feedback with my colleagues.

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