"out of hours service response"
About: NHS Direct NHS Trust / NHS 111 NHS Direct NHS Trust NHS 111 E1 8EU
Posted by CHRISSY30 (as ),
This happened on the 4th May 2013, I called for advice for a swollen mouth, throat, gums, unable to eat or drink, the telephone staff where very unhelpful and abusive, lack of compassion.
The answer was "I Will have to be like this for a week before I can have attention" which is absolutely stupid. I am working with young children, we are taught to consult and obtain medical attention to all conditions like this straight away.
when I said" unable to eat or drink at all for almost 24 hours, answer was "you are not dead you are talking to me" this is not the way our modern ways are going is it?