"Is this the care I should expect?"

About: City Hospital campus

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26th February.... Appointment at City Hospital.

Consultant is not happy with the sound of my lungs so sends me for an X-ray.

The X-ray results are viewed immediately by the Consultant on her computer...... She says Ill need a CT scan and I will be sent an appointment by letter.

8th March I received letter dated 6th March for CT scan appointment:

CT scan 21st March (City Hospital)

I hear nothing until:

29th April....... Telephone call from my GP.....

My GP gets letter on 26th April (dated 23 April) saying there’s a problem with the results of my CT scan ….. (Consolidation, Right Lung).... Letter asks my GP to instruct me to collect a prescription for pneumonia!

The letter dated 23 April from City Hospital to my GP and was sent by normal post.

Thus:

26th Feb......... X-ray suggests a problem with my right lung

21st March.......... CT scan

23 April Letter to my GP from Hospital

29 April My GP telephones me

26th Feb - 21st March........ 23 Days

21st March - 29 April........ 40 Days

Total = 63 Days Walking around feeling absolutely awful due to having untreated Pneumonia!

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Responses

Response from City Hospital campus

Please might I ask you to consider getting in touch with me directly and we will look closely to understand what happened on this occasion. My details are: 0115 924 9924 ext 63443 or email Stephen.Ryder@nuh.nhs.uk

N.B. I will be away from the trust from 2nd - 14th May, however I would be happy to investigate this matter fully on my return.

Steve Ryder – Clinical Director for Diagnostics and Clinical Support

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Response from Nottingham University Hospitals Trust

Please might I ask you to consider getting in touch with me directly and we will look closely to understand what happened on this occasion. My details are: 0115 924 9924 ext 63443 or email Stephen.Ryder@nuh.nhs.uk

N.B. I will be away from the trust from 2nd - 14th May, however I would be happy to investigate this matter fully on my return.

Steve Ryder – Clinical Director for Diagnostics and Clinical Support

Updates, changes and questions related to this story