"Ward 8 Head and Neck"

About: The Princess Royal Hospital (Telford)

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I was supposed to be a day patient but ended up staying overnight. Everything was first rate from the bed to the food. Not a speck of dust anywhere and all the staff were so helpful and happy. I wasn't looking forward to my operation but with such A1 care I was chilled and relaxed and could get used to all the people fussing over me :). Even watched the staff assist feed one of the elderly patients who was not as able to feed herself as well as the rest of us.

You hear such awful things in the media about the state of the NHS but from my experience this is just not true.

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Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for taking time to provide feedback about your care and treatment at The Shrewsbury and Telford Hospital.

Your kind comments have been sent to the Clinical Manager for the Head and Neck Unit this will then be shared with staff involved.

Thank you once again for taking the time and trouble to provide feedback via the Patient Opinion website.

Response from The Princess Royal Hospital

This is really reassuring to hear. Thank you so much for sharing your feedback.

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